Privacy Policy

Your privacy matters deeply to us at Aonarix, and we want you to understand exactly how we handle your information. This policy walks you through our data practices in straightforward language — because privacy policies shouldn't require a law degree to understand. We've built our platform around the principle that learners deserve transparency about their personal information.

By creating an account or using our educational services, you're agreeing to the practices described here. We collect only what's necessary to deliver quality online learning experiences, and we never sell your personal data to third parties. If anything in this policy concerns you or seems unclear, we encourage you to reach out before continuing to use our platform.

Information Collection Practices

When you sign up for Aonarix, we gather information that helps us create your learning profile and deliver personalized educational content. Some data you provide directly — like your name, username, and learning preferences — while other information gets collected automatically as you navigate through courses and interact with our platform. We believe in collecting just enough to make your experience valuable without being intrusive.

Personal Information You Provide

The information you actively share with us forms the foundation of your learning account. This includes registration details, profile customization, and communication preferences that help us tailor your experience.

  • Account credentials including your chosen username, password, and recovery information that secure your access to courses and learning materials.
  • Profile details such as your display name, optional biography, educational background, and learning goals that help instructors and peers understand your context.
  • Payment information when you enroll in premium courses, though we process transactions through secure third-party payment processors who handle sensitive financial data.
  • Communication records from your interactions with support staff, course instructors, and discussion forums where you participate in educational dialogue.

Automatically Collected Usage Data

As you explore courses and complete learning activities, our systems track certain technical and behavioral information. This helps us understand how students interact with content and where we can improve the platform.

  • Learning progress metrics tracking which lessons you've completed, quiz scores, assignment submissions, and time spent on various course materials to measure your advancement.
  • Device and browser information including your IP address, browser type, operating system, screen resolution, and device identifiers that help us optimize the interface for different platforms.
  • Navigation patterns showing which pages you visit, how long you stay, which features you use most frequently, and where you encounter difficulties in the learning journey.
  • Interaction data capturing your clicks, video playback behavior, search queries within courses, and engagement with interactive elements like quizzes and simulations.

Cookies and Tracking Technologies

We use cookies — small text files stored on your device — to remember your preferences and keep you logged in between sessions. Some cookies are essential for the platform to function, while others help us analyze usage patterns and improve our services. You can control cookie settings through your browser, though disabling certain cookies might limit platform functionality. Our cookies track things like your language preference, recently viewed courses, and whether you've completed specific tutorials.

How We Process Your Data

Every piece of information we collect serves specific purposes related to delivering and improving your educational experience. We don't process data randomly or use it for purposes beyond what's described here. Think of data processing as the engine that powers personalized learning — it helps us understand what works, what doesn't, and how to make your time on the platform more productive.

Educational Service Delivery

Your data directly powers the learning experiences you receive on Aonarix. We process your progress information to unlock new content as you advance, your quiz responses to generate feedback, and your interaction patterns to recommend courses aligned with your interests. When you submit assignments, we store your work to provide instructor feedback and maintain your academic record. Course completion certificates get generated using your profile information and achievement data.

Personalization relies heavily on understanding your learning style and preferences. We analyze which content formats engage you most — whether that's video lectures, reading materials, or hands-on projects — and suggest similar resources. Your browsing history within the platform helps us predict which courses might interest you next, while your performance data identifies areas where you might benefit from additional practice or review materials.

Platform Operations and Security

Behind the scenes, we process data to keep Aonarix running smoothly and securely. Login information gets verified against our records to authenticate your identity and prevent unauthorized access. We monitor usage patterns to detect suspicious activities like credential sharing or automated bot behavior that might compromise platform integrity. System logs help our technical team troubleshoot issues when students report problems or experience errors.

Security processing includes analyzing failed login attempts, tracking unusual access patterns, and flagging potentially compromised accounts for additional verification. We process IP addresses to identify login locations and alert you if someone accesses your account from an unexpected geographic area. Payment transaction data gets processed to prevent fraud and ensure that course enrollments are legitimate.

Communication and Support

When you contact our support team or receive notifications from the platform, we're processing your data to facilitate that communication. Support tickets include your account details so agents can quickly access your profile and resolve issues. We store conversation histories to maintain context across multiple interactions and prevent you from repeating information. Automated notifications about course updates, assignment deadlines, and platform announcements use your communication preferences to determine delivery methods and timing.

Important: We never process your data for purposes that would surprise a reasonable user. You won't find your information being used for unrelated marketing campaigns or shared with data brokers. Everything we do with your data connects directly to improving your learning experience or maintaining platform operations.

Third-Party Data Collection

Running a modern online education platform requires integrating various specialized services — and some of these partners collect their own data about your activities. We're selective about which third parties we work with and ensure they maintain privacy standards compatible with our own. But you should know what external services might be tracking and why they're necessary for platform functionality.

Analytics and Performance Monitoring

We employ analytics services to understand how students interact with our platform at an aggregate level. These tools collect information about page views, session duration, bounce rates, and user flows through different sections of the site. The insights help us identify confusing navigation, popular features, and areas where students commonly get stuck. While analytics providers collect IP addresses and device information, we configure their tools to anonymize personal identifiers where possible.

  • Website analytics platforms track your navigation patterns, time on page, and interaction with interface elements to help us improve user experience and identify technical issues.
  • Performance monitoring services collect data about page load times, server response speeds, and error occurrences to maintain platform reliability and quickly address technical problems.
  • Heat mapping tools may record generalized click patterns and scroll behavior to understand how students engage with course materials and identify design improvements.

Content Delivery and Hosting

Course videos, downloadable materials, and interactive content get delivered through content delivery networks that temporarily process your IP address and device information to serve files efficiently. These services cache content on servers geographically closer to you, reducing load times and bandwidth costs. Cloud storage providers host our course materials and may log access requests for security purposes, though they operate under strict data processing agreements.

Payment Processing Partners

When you purchase courses, payment processors handle your financial information directly — we never see or store your complete credit card numbers. These partners collect billing details, transaction amounts, and payment method information necessary to complete purchases and process refunds. They're bound by financial industry security standards that often exceed general privacy requirements. Transaction records get shared back to us in tokenized form so we can track which courses you've purchased without accessing sensitive payment data.

Communication Services

Email delivery services process your address and message content when we send course notifications, password resets, or promotional communications. These providers temporarily store message data to ensure reliable delivery and track metrics like open rates and click-through rates that help us improve communication effectiveness. Live chat support tools may collect conversation transcripts and technical information about your browsing session to provide contextual assistance.

Transparency Note: Third-party services operate under their own privacy policies, which may differ from ours. We encourage reviewing the privacy practices of major services we integrate, though we contractually require partners to handle your data responsibly and limit its use to providing services on our behalf.

Data Security and Privacy

Protecting your information isn't just a legal obligation — it's foundational to the trust relationship we have with students. We've implemented multiple layers of security measures, though no system can guarantee absolute protection against determined attackers. Our approach balances robust security with practical usability, because overly restrictive measures that frustrate users often lead to unsafe workarounds.

Technical safeguards form our first line of defense. All data transmission between your browser and our servers happens over encrypted connections using industry-standard protocols. Passwords get hashed using modern algorithms before storage, meaning even our own staff can't view them in plain text. We maintain regular backups of course data and user information, storing them in geographically distributed locations to prevent data loss from hardware failures or localized disasters.

Access Controls and Authentication

Not everyone on our team can access all user data — we maintain strict role-based access controls that limit information exposure to only those employees who need it for their specific job functions. Support staff can view your profile and learning history to resolve issues, but they can't access payment information or private messages without additional authorization. Developers working on platform improvements typically access anonymized or synthetic data rather than real student information.

We encourage strong account security practices on your end too. Multi-factor authentication adds an extra verification step beyond passwords, making unauthorized access significantly harder even if someone steals your credentials. Session timeouts automatically log you out after periods of inactivity, preventing others from accessing your account if you leave a device unattended. Account recovery processes include identity verification steps to prevent social engineering attacks.

Data Retention and Deletion

We don't keep your information forever. Active learning data gets retained as long as your account remains open and for reasonable periods afterward to support account reactivation. Course progress, certificates, and academic records stay accessible while they remain relevant, but we eventually archive or delete older information that no longer serves educational purposes. System logs and analytics data get aggregated and anonymized relatively quickly, removing personal identifiers while preserving insights about platform usage patterns.

When you close your account, we initiate deletion processes that remove your personal information from active systems within reasonable timeframes. Some data must be retained longer for legal compliance — transaction records for tax purposes, for example — but we isolate this information and restrict access until retention periods expire. Anonymized data derived from your activities might remain in aggregate statistics indefinitely since it can't be traced back to you individually.

Security incidents happen despite best efforts. If we experience a data breach that affects your information, we'll notify you promptly through the communication channels associated with your account. Our incident response procedures prioritize containing breaches quickly, assessing their scope, and implementing remediation measures to prevent recurrence.

Managing Your Data

You maintain significant control over personal information stored in your Aonarix account. Most profile details can be edited directly through account settings, where you can update your name, biography, learning preferences, and communication options. Course progress data reflects your actual learning activities and can't be manually altered — that would undermine the integrity of your academic record — but you can view comprehensive reports of your advancement through various courses.

Access requests allow you to receive copies of personal information we maintain about you. This includes profile data, learning history, communication records, and other information tied to your account. We typically fulfill these requests electronically within reasonable timeframes, though complex requests involving large data volumes might take longer to compile. Data portability features let you export certain information in structured formats for use with other services.

Account deletion is permanent and irreversible. Once initiated, we begin removing your personal information from active systems, though some data may persist in backups for limited periods before complete erasure. Downloaded course materials you've saved locally remain on your devices since we can't reach beyond the platform to delete files. Certificates you've earned may have already been shared with third parties and can't be retroactively revoked from external systems.

Changes to This Policy

Privacy practices evolve as we introduce new features, integrate additional services, and respond to changing legal requirements. When we modify this policy, we'll update the effective date and notify active users through prominent platform notices or direct communications. Material changes that significantly alter how we handle your information will prompt more explicit consent requests before taking effect. Continuing to use Aonarix after policy updates become effective constitutes acceptance of the revised terms.

We maintain archived versions of previous policies so you can review how our practices have changed over time. Significant revisions typically coincide with major platform updates or new service launches that introduce different data processing activities. Minor clarifications and formatting improvements happen more frequently without requiring special notifications.

Support Contact Information

Questions about this privacy policy or concerns about how we handle your information can be directed to our support team through the contact channels provided elsewhere on the platform. Our staff can clarify specific practices, help you exercise data rights, or escalate complex privacy inquiries to specialized team members. Response times vary based on inquiry complexity, but we aim to address privacy concerns promptly given their importance to user trust.